Mobile Payments: The Good, the Bad, and the Confusing

Ever use your smartphone to pay for parking or split the dinner bill with a friend? More people are using their phones as a mobile wallet and most mobile transactions work just fine. But with technology constantly evolving the rules that should protect consumers simply haven’t caught up.

In this animated video, follow along as Miles and his friend Pearl spend the day together, banking and buying music and coffee, all with their phones. Are the risks of using mobile payments holding people back and what can be done about them?